shipping Policy

At Superioralt, we are dedicated to delivering your favorite Swedish sweets straight to your doorstep. Orders within the USA are shipped from New York City, while all other international orders are shipped from our base in Sweden. Please review our shipping policy for more details.

Order Processing and Handling

•  USA Orders: Processed and shipped from New York.
• Orders are typically processed within 1–2 business days.
• Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Times

USA:

•  Standard Shipping: 2–4 business days.

Refused Shipments

If you refuse a shipment from superioralt , you will be responsible for both the original shipping costs and the cost of returning the package to us. superioralt is not liable for any damage, loss of quality during shipping, delays by the shipping service, or lost packages.

Shipping Delays and Missing Packages

If you experience delays or a missing package, please contact the shipping carrier directly before reaching out to us. Once the package leaves our location, we can only provide the same tracking information available to you.

Contact Us

If you have any questions or concerns about your order, feel free to contact us. Thank you for choosing superioralt. We hope you enjoy your sweet treats!